NORTHERN TELECOM REGION

OPERATIONAL  ACHIEVEMENTS

 

 

 

 

 SL. No.

PARAMETER

TARGET

ACHIEVEMENT

1

No. OF SERVICE COMPLAINTS

 

 

 

PER CCT. END PER MONTH

 

 

1

LEASED SPEECH CCT. ENDS

0.30 Max.

0.17

2

DATA CCT. ENDS (<64 Kb/s)

 

 

a

Departmental

0.20 Max.

0.06

b

Leased

0.20 Max.

0.13

3

DATA CCT. ENDS (>64 Kb/s)

 

 

a

Departmental

0.20 Max.

0.18

b

Leased

0.20 Max.

0.08

4

DATA CCT. ENDS (>2Mb/s)

 

 

a

Departmental

0.20 Max.

0.01

b

Leased

0.20 Max.

0.06

2

% OF CCT. ENDS SHOWING EFF>98%

 

 

 

IN A MONTH

 

 

1

LEASED SPEECH CCT. ENDS

99.5 Min.

100.00

2

DATA CCT. ENDS (<64 Kb/s)

 

 

a

Departmental

99.5 Min.

100.00

b

Leased

99.5 Min.

100.00

3

DATA CCT. ENDS (>64 Kb/s)

 

 

a

Departmental

99.5 Min.

100.00

b

Leased

99.5 Min.

99.89

4

DATA CCT. ENDS (>2Mb/s)

 

 

a

Departmental

99.80 Min.

100.00

b

Leased

99.80 Min.

99.94

3

SPEED OF CLEARANCE OF FAULTS

 

 

 

Percentage of  Faults Cleared                                                          Within 12 Hrs.

 

 

1

LEASED SPEECH CCT. ENDS

98.00 Min.

99.07

2

DATA CCT. ENDS (<64 Kb/s)

 

 

a

Departmental

98.00 Min.

100.00

b

Leased

98.00 Min.

100.00

3

DATA CCT. ENDS (>64 Kb/s)

 

 

a

Departmental

98.00 Min.

98.77

b

Leased

98.00 Min.

99.59

4

DATA CCT. ENDS (>2Mb/s)

 

 

a

Departmental

99.00 Min.

100.00

b

Leased

99.00 Min.

99.29

4

Percentage of  Faults Cleared                    

 

 

 

within 24 Hrs.

 

 

1

LEASED SPEECH CCT. ENDS

99 Min.

100.00

2

DATA CCT. ENDS (<64 Kb/s)

 

 

a

Departmental

99 Min.

100.00

b

Leased

99 Min.

100.00

3

DATA CCT. ENDS (>64 Kb/s)

 

 

a

Departmental

99 Min.

100.00

b

Leased

99 Min.

100.00

4

DATA CCT. ENDS (>2Mb/s)

 

 

a

Departmental

99.5 Min

100.00

b

Leased

99.5 Min

100.00

5

Percentage of  Faults Cleared                          within 72 Hrs.

 

 

 

1

LEASED SPEECH CCT. ENDS

100 Max.

100.00

 

2

DATA CCT. ENDS (<64 Kb/s)

 

 

 

a

Departmental

100 Max.

100.00

 

b

Leased

100 Max.

100.00

 

3

DATA CCT. ENDS (>64 Kb/s)

 

 

 

a

Departmental

100 Max.

100.00

 

b

Leased

100 Max.

100.00

 

4

DATA CCT. ENDS (>2Mb/s)

 

 

 

a

Departmental

100 Max.

100.00

 

b

Leased

100 Max.

100.00

 

6

Percentage of  Faults Cleared                     

 

 

 

 

 Beyond 72 Hrs.

 

 

 

1

LEASED SPEECH CCT. ENDS

0.00 Max.

0.00

 

2

DATA CCT. ENDS (<64 Kb/s)

 

 

 

a

Departmental

0.00 Max.

0.00

 

b

Leased

0.00 Max.

0.00

 

3

DATA CCT. ENDS (>64 Kb/s)

 

 

 

a

Departmental

0.00 Max.

0.00

 

b

Leased

0.00 Max.

0.00

 

4

DATA CCT. ENDS (>2Mb/s)

 

 

 

a

Departmental

0.00 Max.

0.00

 

b

Leased

0.00 Max.

0.00

 

7

%AGE AVAILABILITY OF LEASED 2MB/s

99.80 Min.

99.95

 

 

STREAM ENDS

 

8

%AGE AVAILABILITY OF 2MB/s STREAM

99.80 Min.

99.99

 

 

CARRYING TAX CIRCUITS

 

9

No. of CABLE FAULTS(OFC)

0.175 Max.

1.183

 

 

PER 100 ROUTE Kms. PER MONTH

 

10

PERCENTAGE of OF CABLE

90.00 Min.

85.35

 

 

FAULT CLEARED WITHIN 12 HRS.

 

11

NO OF FAULTS PER 100 SYSTEM KMS

0.010 Max.

0.00

 

 

PER MONTTH ( DIGITAL RADIO  34      &

 

 

140 Mb/s)

 

12

NO OF HRS OF SYSTEM FAULTS PER

0.05 Max.

0.00

 

 

100 SYSTEM KMS PER MONTH( DIGITAL

 

 

RADIO  34   &   140 Mb/s)

 

13

NO OF SYSTEM FAULTS PER

0.100 Max.

0.00

 

 

SATELLITE EARTH STATION PER MONTH

 

 

(MAIN, PRIMARY, REMOTE & MCPC HUB)

 

14

NO OF HRS OF SYSTEM FAULTS PER

0.050 Max.

0.00

 

 

SATELLITE EARTH STATION PER MONTH

 

 

(MAIN, PRIMARY, REMOTE & MCPC HUB)

 

15

G-821 PERFORMANCE FOR 140 MB/S

 

 

 

 

DIGITAL REDIO. EACH MODED

 

 

 

 

SECTION WITH THREE OR MORE

 

 

 

 

 HOPS TO BE MONITORED AT 2MB/S

 

 

 

 

FOR 24 HRS.

 

 

 

 

SES

0.060 Max.

0.00

 

 

ES

0.010 Max.

0.00

 

 

DM

0.075 Max.

0.00